Do you have Aetna insurance through an employer or are you a Medicare member? While the Aetna does offer a nurse hotline, the nurses who staff this line provide information only, and cannot tell you how to manage your health issues. Aetna has different contact information for different programs and services. Our representatives can help: Answer questions about benefits coverage; Find network providers; With ID card requests and … We've created these shortcuts and apps to try to help customers like you (and ourselves!) I can never... can't login, called technical support can't reach anyone. While 877-238-6200 is Aetna's best toll-free number, there are 17 total ways to get in touch with them. I called the number on your statement, or so I thought. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Details: Phone number 1-800-US-AETNA ( 1-800-872-3862 ) between 8:00am and 6:00pm ET This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Learn more >, Aetna.com works best with Safari 8 and above. Learn how to change your browser settings to enable Javascript. State. Contact an Aetna … Each insurer has sole financial responsibility for its own products. Medicare Helpline Website: Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. And you can click here if you want to compare all the contact information we've gathered for Aetna. In total, Aetna has 13 phone numbers. Make sure you are calling the correct number. For additional information contact Medicare or the Social Security Administration. Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. 151 Farmington Avenue Hartford, CT 06156. Plan Name. If another call to Aetna does not resolve your issues, try a different way of getting in touch. Aetna customer service representatives are not medical professionals and cannot diagnose medical issues or provide medical advice. 2021. aetna customer service phone number For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. Our official Aetna Customer Service Twitter representatives are here to help, listen and learn from you – 24 hours a day, 7 days a week. Phone number. The company became part of the Aetna family in 2011. Please help me make a voice objecting to the support of Aetna to extreme liberal issues... My name is misspelled on my card and I want it corrected. County. If you think this information is inaccurate or know of other ways to contact Aetna please let us know so we can share with other customers. They are unable to resolve these issues on your behalf. Here’s how you can learn more about your Aetna health plan options: • Visit the Health Plans page of this website • Call Customer Service at 1-866-851-0754 • Check out local Open Enrollment meetings • Attend a webinar now. We want to make it easier for you to live healthier. To help us direct your question or comment to the correct area, please select from one of the categories below. We respond to messages from 8am-6pm EST, Monday-Friday. Yes What Kind of Issues can Aetna Customer Service Representative Resolve? This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback. Aetna is committed to providing quality customer service and has invested heavily in online and phone-based customer experience tools. Do you have Aetna insurance through an employer or are you a Medicare member? For language services, please call the number on your member ID card and request an operator. Natural products and services (ChooseHealthy program) discounts: 1-877-335-2746. Member Services To speak with a representative, call us at 1-877-459-6604. The Corporate Headquarters phone lines are staffed Monday through Friday, 8 a.m. - 6 p.m. Use self-service tools for round-the-clock help; Frequently Asked Questions Our FAQs have answers to some of the most commonly asked questions about our medical and dental plans. Most Searched. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Before calling, assemble necessary information and documentation. Phone Number; Aetna Number; Aetna Number. Phone. From South America to Singapore, individual and family members can contact Aetna International via phone, fax, email or post using the contact details on this page. The firm targets medical direction capacities, disability plans, long-term care strategies, … Choose your state, county and plan below to find the phone number for your plan. Customer Number 877-238-6200 - by the Numbers Phone number to dial 877-238-6200 Contacting Aetna. 151 Farmington Avenue 844-202-4408: New accounts. In order to have the best experience on Aetna.com, Javascript needs to be enabled. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. The Aetna call center that you call into has employees from California, Philippines, Texas and is open Mon-Fri 8am-8pm EST according to customers. 2020. Susan Soehner. For questions about Pharmacy or Aetna Rx Home Delivery, call 1-888-RX-AETNA (1-888-792-3862). Mail. Aetna offers live chat and email customer service options to its members. If this happens with a call to Aetna customer service, don't fret. What Should You Do If You Have an Unsuccessful Call with Aetna? Besides calling, the next favorite option for customers looking for help is via 844-202-4408 for New Customers. Please consult with the respective plan detail page for additional plan terms. Using either one of these options has the benefit of providing you with a transcript of your communication with Aetna. aetna better health customer service phone The next best way to talk to their customer support team, according to other Aetna customers, is by calling their 844-202-4408 phone number for their New Customers department. Pharmacy mailing addresses. While 877-204-9186 is Aetna Member Services's best toll-free number, there are 8 total ways to get in touch with them. Is Aetna Health Insurance Good? Contact Aetna customer service. The reason customers call 800-952-2700 is to reach the Aetna Customer Service department for problems like Delayed claim, Make a claim, Coverage question, Get insurance, Renew coverage. Aetna Phone Number. Notes can be helpful if you have to call Aetna back or escalate your case. Besides calling, the next favorite option for customers looking for help is via 844-202-4408 for New Customers. Call our National Dentist Line at 1-800-451-7715 or visit Information about Aetna Dental Networks. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. And you can click here if you want to compare all the contact information we've gathered for Aetna. In emergencies, use the number on your Aetna International Member ID card. American Continental Insurance Company was founded in Brentwood, Tennessee in 2005 and provides life, health and medicare supplement insurance policies. First, review the notes that you took during your call. If you prefer to contact Member Services with this public form, please complete the information below. I would like a list of approved mental health services through my insurance program. 381 Aetna Customer Service jobs available on Indeed.com. In general, callers to Aetna are satisfied with the service that they receive. Average Customer Rating. An Aetna Customer service representative can resolve a range of issues, including providing callers with information about their coverage, checking on the status of claim processing, and updating personal information, such as changing addresses and phone numbers. Aetna customer service representatives can also provide information about prescription drug coverage and whether a particular provider is in your network. People call Aetna customer support for a range of reasons, including: Best Practices for Calling Aetna Customer Service. Inc. ... Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. If you prefer to contact Member Services with this public form, please complete the information below. US Citizenship & Immigration Service (USCIS) Phone Number, Modifying or ending insurance or benefit plans, Help with locating an in-network health care professional, Technical support in using Aetna's website, Finding out whether a prescription drug is covered under a pharmacy plan. USA, 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. You can help! The next best way to talk to their customer support team, according to other Aetna customers, is by calling their 844-202-4408 phone number for their New Customers department. Apply to Customer Service Representative, Mental Wellbeing Navigator - Work At Home, Customer … Member name and ID number (from the member's Aetna International identification card) Name of the member's employer; Complete description for each procedure; Patient name; Complete name and address of the provider ; Date of service for each procedure; Amount charged for each procedure, including the currency; Amount that you have collected from the patient, including the currency; … tried to use chat, no go sinc... Would like a copy of our contract with Aetna to be sent to our office. No. Questions About Your Benefits? Having the facts in front of you will make it easier to stay on topic when you contact Aetna again. You can call Aetna at (800) 231-7729 toll free number, fill out a contact form on their website www.aetna.com, or write a letter to Aetna Inc, 151 Farmington Avenue, Hartford, Connecticut, 06156, United States. Details: Phone number. Aetna offers different plans and customer service centers depending on where you live. I cancelled my policy AHL******* I am wanting to get it reinstated. This question helps us get you to the correct log-in screen. Please keep sharing your experiences so we can continue to improve this free resource. General pharmacy questions: 1-888-792-3862. Aetna Customer Service Number: (800) 264-4000. Example: HMO, Life, Dental or PPO Medical : Billing/Account Reconciliation Questions: Phone: 888-287-4206 or email us at MA SG Plan Sponsor Inquiries Fax: … Short Description: Aetna is among the whole world’s largest healthcare firms which supply consumer and conventional managed healthcare goods and services. Keep pressing 0 at the prompts or say say "I want a customer service representative." Using either one of these options has the benefit of providing you with a transcript of your communication with Aetna. Aetna, Inc. 1425 Union Meeting Road Blue Bell, PA 19422: Phone: 888-287-4206 or email us at MA SG Plan Sponsor Inquiries Fax: 866-847-4039: Please mail all enrollment forms to above address and indicate the type of plan on the envelope. Health Details: This phone number is Aetna's Best Phone Number because 36,156 customers like you used this contact information over the last 18 months and gave us feedback.Common problems addressed by the customer care unit that answers calls to 877-238-6200 include Delayed claim, Make a claim, Coverage question, Get insurance, Renew … Available: call now & skip the wait! If you are an Aetna Member with questions about your Aetna coverage please refer to our Aetna Member Services page which has login information and additional ways to contact Aetna Member Services. There are several things you can do to help ensure that your call to Aetna is resolved quickly and professionally: How do Consumers Feel About Calling Aetna Customer Service? Next, call Aetna back. Review/Comment; Update Listing; Be the first to contribute and share your personal experience with Aetna customer service! Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Contact us today by phone, fax or online chat to speak to a member of the Aetna International team. Get guidance for specific issues. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Learn more. You can also call us at the number on your ID card for personal service. To speak to someone about your Texas Health Aetna coverage, please call the Member Services phone number on your member ID card. Aetna and Banner Health provide certain management services to Banner|Aetna. Sharing is what powers GetHuman's free customer service contact information and tools. Sometimes, customer service calls don't go the way you want them to. I still haven't received my card for aetna supplemental f plan. This may include your member ID card, a description of benefits, contact information for your health care provider, relevant correspondence and billing statements. Fax. ET. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Aetna Dental Access ® Network: 1-877-698-4825. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. For other language services. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. 1-860-273-0123. It's not always clear what is the best way to talk to Aetna representatives, so we started compiling this information built from suggestions from the customer community. Health Details: The Provider Service Center helps with contracting, patient services, precertification and many other questions.HMO and Medicare Advantage - 1-800-624-0756 Indemnity and PPO-based plans - 1-888-MD AETNA (1-888-632-3862) Voluntary plans - 1-888-772-9682 Worker’s comp - 1-800-238-6288 ASA and Meritain - use phone number on … Website: Aetna Website Aetna Customer Service Hours N/A - Edit. Get a better deal on all your services in 1 call, and let us make scheduling easy for you. Common problems addressed by the customer care unit that answers calls to 877-238-6200 include Get insurance, Renew coverage, Make a claim, Delayed claim, Coverage question and other customer service issues. Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. Aetna postal address: Aetna Inc. Farmington Ave.Hartford, CT 06156. We respond to messages from 8am-6pm EST, Monday-Friday. Continue. Read the FAQs. Getting answers to your questions before scheduling a visit or attempting to purchase a prescription drug can save you both time and money, particularly if your prescription or choice of provider is not covered by your Aetna plan. Aetna SilverScript Prescription Drug Plans (PDPs) 1-866-235-5660 ${tty} 7 days a week, 8 AM to 8 PM 2019 and earlier (non-SilverScript) Prescription Drug … Choose your plan year. Open Enrollment begins on October 1, 2020. Medicare Helpline & Website - Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage.Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day.If you need help in a language other than English or Spanish, say ... aetna phone number customer service Hartford, CT 06156 Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Aetna offers live chat and email customer service options to its members. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. I have received absolut... Aetna has the wrong name for my business and my company's NPI number. If you're an individual looking for help selecting the right health insurance plan for you or your family, Aetna International are here to help. Hours: Mon-Fri 8am-8pm EST; best time to call: 8:15am. I need to disenroll as of DEC **.****. Vision discounts: 1-800-793-8616. Customer service representatives have different levels of training and experience, and the next person you speak to might be in a better position to resolve your concerns. My wife has had her member account tampered with at Aetna. There is no option for members to get information at this number. Why Do People Call Aetna Customer Support? Aetna Phone Number | Call Now & Skip the Wait. Aetna Medicare P.O. Shortcut: N/A - Edit. Aldi Customer Service; AT&T Customer Service… As far as we can tell, Aetna has call center locations in California or Philippines or Texas and you can call during their open hours Mon-Fri 8am-8pm EST. You can also leave a message, or schedule a call back. For Dental service. Aetna Medicare Customer Service Phone Number (855) 335-1407, Email, Address Write review Aetna and CVS Pharmacy® are part of the CVS Health family of companies. Get contact information for Aetna International's member services offices. You can call Aetna Medicare at toll free number, fill out a contact form on their website www.aetnamedicare.com. General questions: 1-877-698-4825. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a … If you’d like to learn more about Aetna Medicare plans, explore our product page for detailed information. Aetna dental plans are NOT dental insurance and the dental savings will vary by provider, plan and zip code. The dental discounts are available through participating healthcare providers only. Aetna dental plans are not considered to be qualified health plans under the Affordable Care Act. Aetna.com works best with Internet Explorer 11 and above, and does not work in compatibility mode. Contact Aetna Member Services with questions. Medical Provider Credentialing Customer Service. Contact Us - Health Care Providers | Aetna. This is Aetna's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aetna agent. What Can't Be Resolved With a Call to Aetna Customer Service? Fitness discounts: 1-800-298-7800. Aetna Customer Service Hacks for calling & contacting them faster, tips for common issues & reviews . You can also log in to your secure member website to find a phone number that will direct you to a representative who is more familiar with your specific coverage. GetHuman builds free tools and shares information amongst customers of companies like Aetna. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. We're here to help! If you did not take notes while speaking with Aetna customer service, jot down what you remember from the conversation. If you think this information is inaccurate or know of other ways to contact Aetna please let us know so we can share with other customers. >. While 877-238-6200 is Aetna's best toll-free number, there are 17 total ways to get in touch with them. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Aetna in an easy-to-use summary, as well as a full comparison of the 17 ways to reach Aetna, compared by speed and customer recommendations. Learn more about private mode. HMO and Medicare Advantage - 1-800-624-0756 Indemnity and PPO-based plans - 1-888-MD AETNA (1-888-632-3862) Voluntary plans - 1-888-772-9682 Worker’s comp - 1-800-238-6288 ASA and Meritain - use phone number on member’s ID card 877-238-6200: Customer Service. Aetna® Vital Savings 7400 Gaylord Parkway Frisco, TX 75034. See if our plans are right for you Medicare Advantage and Prescription Drug Plans ${dynamicPhone} (TTY: 711), ${hours} Medicare Supplement Insurance plans 1-800-358-8749 (TTY: 711), Monday to Friday, 8 AM to 8 PM ET Employer or Group coverage 1-800-307-4830 … The next best way to talk to their customer support team, according to other Aetna Member Services customers, is by calling their 844-202-4408 phone number for their New Customers department. Aetna is a major health insurance and benefits company in the United States. I would like to change my medicare supplement plan from plan g to plan n . And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). It should also be noted that Aetna customer service agents do not make decisions about whether to approve or reject a claim or treatment. 1-866-688-4825. Aetna Customer Service Phone Number Phone Number: 1 (800) 738-7674. In short, the two companies are not related. Write a review / comment . The Provider Service Center helps with contracting, patient services, precertification and many other questions. Aetna Inc. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. With millions of plan members and in-network health care professionals, it isn't surprising that Aetna receives a lot of customer service calls each and every day. You have options for getting answers to your questions or issues resolved. Get insurance Renew coverage Make a claim Delayed claim Coverage question I have a different issue. [Customer Ratings & Reviews] Box 981106 El Paso, TX 79998-1106 . Have a way to take notes during your call. Join us in a conversation about the future of healthcare. For different programs and services ( ChooseHealthy program ) discounts: 1-877-335-2746 * i am wanting get... 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Aetna offers live chat and email customer service ; at & T customer Service… contact us - Health Care |! Compatibility mode prescription drug coverage and whether a particular provider is in your network Aetna... Financial responsibility for its own products Kind of issues can Aetna customer service agents do make..., and confusion with customer service phone number: 1 ( 800 ) 738-7674 especially with larger.. Information may not work contract with Aetna customer service, do n't go the you! Explore our product page for additional information contact Medicare or the Social Security.. Visit information about Aetna Medicare plans, explore our product page for detailed information and does not resolve your,... During your call Hacks for calling & contacting them faster, tips common!