Box 52444 Phoenix, AZ 85072-2444. For accommodations of persons with special needs at meetings, call 1-833-251-9949 (TTY: 711). Call the Pharmacy Help Line at 1-800-238-6279 Links to various non-Aetna sites are provided for your convenience only. ET, Saturday 7:00 a.m. – 9:30 p.m. Box 14597 Lexington, KY 40512-4597. Aetna Medicare. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Call us at the numbers listed below. Aetna Medicare Advantage and Prescription Drug Coverage: 1-855-335-1407; Aetna Medicare Supplement Plans: 1-800-358-8749 Blue Cross Medicare Advantage: 877-774- 8592 Box 10462 Van Nuys, CA 91410 . All contracted providers participating in our Medicare Advantage (MA), Prescription Drug Plans (MAPD & PDP), Medicare-Medicaid (MMPs) and/or Dual Special Needs Plans (DSNPs) are required to attest to meeting the Centers for Medicare & Medicaid Services (CMS) compliance program requirements for first-tier, … MEDICAID. Government retiree): 1-866-234-3129 ( TTY: 711) SEHBP (Education retiree): 1-866-816-3662 ( TTY: 711) Our mailing address. Hours of operation are Monday through Friday 7 a.m. – 11 p.m. Aetna DMO ® and PPO grievance and appeals. All dental Medicare claims . Pharmacy Help Line. All states except California: Aetna Dental P.O. Monday to Friday, 8 AM to 6 PM ET: SHBP (State and Local. Speak with a Licensed Insurance Agent 1- 844-847-2659 , TTY Users 711 Mon - Fri, 8am - 8pm ET ET, and Sunday 8 a.m. – 6 p.m. ET. Phone 1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into MyMedicare.gov, or call us at 1-800-MEDICARE. Mail-order drug ordering address: Aetna Medicare PO Box 7762 London, KY 40742. Asked that I return call to Aetna 1-866-887-9741 and enter 7 digit number so they would know who I was, call came in on 3/19/20 at 4:57 PM central standard time. Important: Medicare Compliance Program Requirements Due by December 31, 2020. Aetna pharmacy claims: Aetna Pharmacy Management P.O. The call is free. We’re here 24 hours a day, every day. Box 14094 Lexington, KY 40512-4094. California only: Aetna Dental P.O. Caller name: Said It Was Aetna Medicare. MEDICARE-MEDICAID (Duals) Aetna Better Health Premier Plan - Call Member Services and ask to be connected to a nurse at 1-855-676-5772 (TTY: 711 ), 24 hours a day, 7 days a week. Caller type: Unknown. Contact our licensed insurance agents to find Medicare coverage for your needs. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Every year, Medicare evaluates plans based on a 5-star rating system. Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. Aetna Dental P.O. Do you need answers to questions about prescription drugs? For questions about Pharmacy or Aetna Rx Home Delivery, call 1-888-RX-AETNA (1-888-792-3862).