Example 2 ‘To obtain a customer service position with a company, which will require me to … Be sure to include job specific skills. Concierge Resume Objective. © 2020, Bold Limited. Concierge resume Mom Finds Time For Career And Family With Virtual Job. Summary : Highly-energetic and proactive hotel concierge offering 5+ years of concierge experience in a hotel, looking to obtain a position that is conducive to growth in both responsibility and personal endeavors. Unlimited download, print, or email on all Lead Concierge resumes. Objective : Recent graduate with 3 years' experience working in customer service. Worked closely with various Public Relation agencies on acquiring celebrity clearances. Ordered products for each department of the spa as needed. Resume Details. Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds! Processed and deliver packages to residents. Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. 4,084 Lead Concierge jobs available on Indeed.com. Get hired. Service focused and passionate, with strong verbal and written communication skills. Password Show. Provided residents with information about attractions, services, and activities in or outside the property. Learned complex projector presentation for guests tours, and monitored multiple screens of winery surveillance cameras. 3,497 Concierge Team Lead jobs available on Indeed.com. Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. Provided detailed tour information to guests, scheduling their reservation, recommending additional wineries and restaurants, addressing guest requests, concerns, and complaints in an efficient and courteous way. Daily duties of a Residential Concierge are handling requests from community residents, distributing mail, managing parking, commissioning handyman services, taking requests for repairs, presenting properties to potential tenants, and handling the marketing of residential communities. 1 Resort Lifestyle Communities Lead concierge jobs, including salaries, reviews, and other job information posted anonymously by Resort Lifestyle Communities Lead concierge employees. Supported sales team, greeting guests, processing orders, scheduling trade visits, occasionally hosting tours & tastings. Present the most important skills in your resume, there's a list of typical concierge supervisor skills: Working knowledge of computer skills, web search and able to type 35 wpm Maintained required records/logs and deliver packages to the appropriate residence. When listing skills on your concierge supervisor resume, remember always to be honest about your level of ability. Procured all rights and clearances to celebrity portraiture, stock and lifestyle images. It is short, and as a jobseeker, your cover letter should be no more than half a page. Skills : Customer Service, Retail, Administrative, Merchandising, Management, Typing 65+ WPM. An articulate communicator and thrive in a highly challenged and deadline driven environment. That means it … Solid team contributor with excellent interpersonal and leadership skills, superior knowledge to coordinate and manage activities, strong ability to quickly grasp complex tasks. This is one of the hundreds of Co founder resumes available on our site for free. A concierge provides guests with information about locations and services outside of the hotel. Served as ambassador to visitors, residents, families, and staff at an upscale residential living community (102 units) for independent seniors by offering information and assistance while promoting a positive image of the community at the reception desk. High School Diploma or equivalent; Associates Degree Preferred. As such, it is not owned by us, and it is the user who retains ownership over such content. Took ownership of all appropriately loaned keys to vendors, contractors, realtors, and guests. Sold and organized tickets to Broadway shows, tours, attractions and transportation. Pre-Written Examples. Obtained necessary tickets and provides directions to facilities. actual responsibilities of a concierge will vary depending on where they work Hiring employers prefer those demonstrating the following skills – aptitude in resolving issues; a polite and confident nature, professional approach; multilingual skills; lots of patience and knowledge of reservation software; strong communication skills; and knowledge of local areas and tourist spots. While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as … As a lead, you’re being introduced to management. Please avoid restating the information on your resume, and open and close the letter with strong statements. Assisted in keeping the front of the community tidy and clean and made sure snacks and beverages were always available. Download. Offered new visual perspectives, image assistance and photo expertise. Please provide a type of job or location to search! Assist residents with immediate needs such as lockouts, directions and dining recommendations. Ensured all incident reports, property maintenance worksheets, concerns, and other appropriate communications were properly recorded, distributed, and filed. Bachelor’s Degree Required; Master’s Degree strongly preferred. Ensured that all shifts have proper coverage of staff at all times. Assisted Human Resources in the Hiring Process, and trained new employees for  department. Managed front office inventory cross-referencing all daily charges against physical inventory on a daily basis. Password Show. Ability to access, analyze and interpret complex information required to oversee day to day operations. Build Your Own Now. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. Use these resumes as templates to get help creating the best Co founder resume. Speaking several languages, IT literacy and discretion are also highly valued at this job. Responsible foranticipating and accommodating guests' needs. Skills : Computer literate in Microsoft Word Excel. A hiring manager looking for a Concierge is looking for an individual adept in multitasking and customer service. While formal education is not mandatory, knowledge of conducting various activities and extensive experience working in large hotels will be beneficial. Last Name. Put together agendas for the Concierge team meetings. Summary : To acquire a position in an administrative field in an atmosphere that is challenging and that has the potential for growth opportunities. All rights reserved. Objective : To obtain a satisfying position with a vibrant and dynamic organization that will allow to fully engage both creativity and excellent organizational skills. Hotel concierge training, fair housing certification, and strong conflict resolution experience preferred. This free concierge cover letter sample includes numerous details that can be found in any well-written letter. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences. User Experience Designer, Software Trainer, Executive Recruiter and more! A concierge provides a variety of services to guests. Created inventory tracking sheet, daily checklists, guest menus, tasting collateral, and system for charging and tracking tasting fees. A successful resume sample for Concierge highlights good communication and interpersonal skills, organization, attention to details, customer service orientation and the ability to lift weights. Sign in to create your job alert for Lead Concierge jobs in Bartlett, TN. Greeted residents upon arrival and departure on a daily basis. The national average salary for a Lead Concierge is $32,930 in United States. Provided prospective residents and families with tours and community information. Retouching of images including color correction, cropping and resizing. Skills : Excellent organizational and communication . As a Lead Concierge, the person will provide outstanding hospitality service to the guests in hotels, spas and resorts. Completed shift reports, checklist, and walk-thru. Sign in to create your job alert for Lead Concierge jobs in Huntley, IL. Concierge Resume Examples & Samples. Ability to communicate effectively in English and Spanish. Enhanced resident's experience by facilitating use of building amenities, booking reservations and event tickets, and by providing information about neighborhood businesses and city attractions. Answered emails and inbound phone calls . Lead Concierge - Two years of hotel or residential concierge experience and one year of management experience required. Also Concierge Jobs. Delivered for home owners, and notify home owners for pickup. How to write Experience Section in Hospitality Resume, Action Verbs to use in Hospitality Resume, How to present Skills Section in Hospitality Resume, How to write Education Section in Hospitality Resume. Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. December 3 Full time On-site Send this job to a friend. Generated 35% of upsells for entire hotel. Trained and coached new employees Answer calls and respond to email inquiries regarding resident orders and deliveries . Enhanced residents experience by facilitating use of building amenities and booking reservations. Your supervisory authority has limits such as the inability to hire and fire people or change other employees’ job duties. Updated records, make the monthly schedule, order supplies, send faxes. Love this resume? Assisted with accounts receivable, dining room services, and activities. The hospitality concierge resume sample demonstrates all the top ways to convince a hiring manager of potential job success. Resolved problems and complaints that residents may have. They may book services for guests, such as transportation and activities. Leading project teams while implementing and overseeing programs. Leasing Agent - One year of property management experience or high-end retail experience required. Leading the opening of new property and establishing operating procedures. Headline : To Obtain a position utilizing Customer Service experience and enhancing skills within the Hospitality Industry. Typically, concierges work in hotels, but they may also work in clubs, restaurants, and other venues. Lead Concierge. Communicated to staff and residents resident admissions, orientations, and discharges and maintenance of resident files. Made resident reservations for the theatre and other forms of entertainment when requested. Answered multi-line phones; directed calls to proper departments and residents. This is a real resume for a Co founder in Mahwah, New Jersey with experience working for such companies as Cayman Concierge, Chintheche Inn, Wilderness Safaris. Make this resume your own and get your dream job. Holland Code: NA Accomplished all front desk tasks such as, answering phones and forwarding them to the right coordinator, making copies, filing, printing, organizing and sorting incoming and outgoing mail. Associate of Arts General coursework towards BFA. Your duties likely include overseeing the day-to-day duties of employees you’re assigned to lead even if you’re also tasked with similar duties. Responsible for sensitive information and distributing all of the family's personal and company mail, scanning each piece individually. Addressed resident concerns and issues in accordance with the company's customer service standards. Supervised and trained all concierge staff. Lead Concierge resumes, templates and samples. Ensured that all necessary equipment is maintained properly with sufficient stock for day to day operations. Assist with the direction and supervision resident move ins and move outs. Lead Concierge 08/2012 to Current High grove Luxury Rentals – Stamford, CT - Greeted every resident and guest upon arrival making sure they had all packages/mail - Made sure every residents vehicle was outside ready to go prior to them leaving Used professional telephone etiquette in handling resident requests. Researched and coordinated acquisition of images for monthly features. December 3. Assisted Executive Director in developing and monitoring staff. Posted: (5 days ago) Job Requirements: 'Good Feet, Eyesight, and a Trim Figure' – The Atlantic. Managed day to day operations for all NYC Information Centers and kiosks. Love your job. Forgot password? The resume begins with a well-written summary statement that provides an overview of the candidate’s potential value to a company. Ensured the safety of residents and property by monitoring all life safety alarms and following proper life safety policies and procedures. Skills : Customer Service, Customer Relations. Organized special functions as directed by management. Include the Skills section after experience. Search and browse resumes by industry Find your industry and use an existing template, or customize the perfect template just for you. Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources. Proven experience in a progressively responsible position including Customer service and project management in a healthcare environment in … Responded to resident emergencies according to established protocol. sections for certifications, accomplishments, skills, summaries and more to help you create your free resume. You might, however, be tapped by management for recommendations on scheduling, workplace improvements, or whom to hire, fire, promote or reassign. For best results, keep the overall structure and organization of this outline, then customize it with the job duties and requirements specific to your open position. Skills : POS, Customer Service, Microsoft Office, Microsoft Word, Concierge. Email. Trained new hires and mentored other associates. Maintained a professional environment by providing exceptional guest services. Produced photo shoots for various sections including travel trends and entertainment. Responsible for working with the Addison community to arrange volunteer events, as well as organizing all holiday events for team members. Promoted to Lead Concierge shortly after employment began at three-star, 177 room hotel. Welcomed and introduced visitors to program. Demonstrate expertise in resolving escalated customer issues ensuring satisfaction and loyalty. Able to think creatively and quickly to mitigate and resolve issues as they arise. 100+ Free Professional Resume Examples and Templates . Save time applying to future jobs. Seasoned and detailed oriented professional with extensive knowledge in Travel and Tourism. Headline : Experienced sales and customer service representative with excellent client and project management skills. Well-versed in most common computer programs. Abile to multitask while maintaining close attention to detail. Opened the Metropolitan, currently at Park Place. Professional Summary. Skills : Microsoft PowerPoint, Leadership. Sign in. Create custom resume with the best resume builder on the market. Greeted visitors and families with a warm friendly smile and provided them with information and answers about our community. and more! Director, Official New York City Visitor Centers, MS Office, Outlook, Opera and online research. Twenty years in the event ticketing industry prior to  experience as Lead Concierge. Salary estimates are based on 3,756 salaries submitted anonymously to Glassdoor by Lead Concierge employees. Skills : Manager, Sales , Receptionist , Excellent Customer Care. Greystar. While typical duties vary based on the level of service provided and type of employer, certain duties are common and mentioned on the Lead Concierge Resume as – receiving and welcoming guests on arrival, providing the needed assistance and information, suggesting activities and services provided by the facility, arranging events and travel arrangements for the guests; providing personalized services as needed; taking reservations made through phone; hiring and training concierges, and supervising the work of other employees. Greeted potential residents, families and vistors. First Name. Created monthly team schedules using Excel. Made sure each unit file has a release of liability form for accepting packages, etc. Zip Code * Upload or Build a Resume ... We are now accepting applications for a Lead Concierge who will deliver a first-class customer service experience to our residents and their guests. Find Resort Lifestyle Communities Lead concierge jobs on Glassdoor. Maintained and stocked work area on a regular basis. Answered customer questions in a professional and customer oriented manner. Thursday, November 21, 2019. Proficient in P.O.S systems micros. Use our Career Test Report to get your career on track and keep it there. LEAD CONCIERGE. Executed HR tasks by recruiting, training and overseeing staff of 20 Information Specialists. Forgot password? Use our Job Search Tool to sort through over 2 million real jobs. Welcomed guests upon entrance and confirmed reservations. Email or phone. Sold wine over the phone, including outbound telesales during holiday campaigns and club signups. Presented property and provided amenities in a positive light to prospective residents. Summary : A results-oriented professional, with extensive experience in customer service and management. Lead Concierge Resume Example Resume Score: 80%. Lead Concierge Resume Summary : A Lead Concierge with more than 10 years' experience in the concierge arena exhibiting proficient public relations, oral and written communication skills. Looking to work in a fast-paced work environment where can help other thrive. Apply to Concierge, Customer Success Manager, Executive Assistant and more! Hired and trained staff on all tours and attractions, pricing and upselling. Maintaind key log and all applicable data sheets. Assisted Sales and Marketing with making sales calls. Things to put on your resume Specific skills to mention Accurately entering reservations into required computer systems according to policy. Residential Concierge Resume Examples. Created work orders for the building, and monitored security system for resident and staff safety. Apply to Concierge, Call Center Representative, Join the Sps Team! Successfully facilitating overall lobby operations. Reports to General Manager and/or Lead Concierge any resident or guest dissatisfaction Follows safety procedures and maintains a safe and working environment within the immediate working area Assists with training of valet service/ runner staff, as needed Recommended Templates. Acknowleded and greeted all residents and guests with utmost courtesy and urgency. Corrected charges for phone calls, mini-bar use, laundry, parking and other incidentals, when necessary, in … Get a template recommended to you based on your experience level. Confirmed all winery reservations with guests two days prior to visit, and processed credit card. Skills : Microsoft Office, Customer Service, Teamwork, Communications, Hospitality. A resume builder is the easiest way to build a Lead Concierge resume. In-depth knowledge of restaurants, theater, museums and everything NYC. Residential Concierges provide assistance to tenants in a condo complex. An outstanding Concierge resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. Booked reservations, scheduled rooms, kept kitchen staff updated with ever -changing guest count. Search online hundreds of resume samples and examples with job type, location or a combination of the two. Review the following templates that fit a variety of employment situations for inspiration for writing your own resume. Sign in. Filter by location to see Lead Concierge salaries in your area. Maintain all areas including entryway, doors, lobby, and waiting areas in a neat, clean, and organized manner. Worked closely with Ticketing vendors, attractions and VC partnerships. Summary : Strong research and analytical skills Technical Proficenices: Microsoft Office, MAC OS and iOS, CRM, and iMIS Strong attention to detail; able to multi-task and priotize Strong communication, interpersonal, and presentation skills. Job description and duties for Concierge. Received, stored and disbursed residents' packages. Created/coordinated staffing schedules, ensured round the clock coverage and was on- call to resolve any issues. Accept service requests from residents and logging appropriately. The above resume objective doesn’t indicate the applicant’s qualifications or skills, which gives the employer no way to know what value they would bring to the company. Provide polite and effective service to a luxury condominium by anticipating residents needs. Email or phone. Save time applying to future jobs. Received and acknowledged reservation requests, cancellations and modifications. Remember, your resume needs to impress the hiring manager enough so you get the interview. Objective : Proficient in communication and focus on opportunities to use knowledge and experience to grow a business, company, and more. Provided guests with NYC information, recommendations and services. Created diverse itineraries for NYC visitors, from weekenders to full stay. Oversaw concierge staff of five, including training, scheduling, delegation of duties Manages the administration of the concierge desk. Acted as personal concierge to VIP and Owner VIP clients. Hilton Head Island, SC 29925. Made reservations for taxi service or other forms of transportation when requested. This concierge job description sample provides the perfect format for a posting that will attract the best candidates to your company. Arranged secretarial and other office services. Reviewed arrivals and departures for guest preferences to ensure customer satisfaction. Objective : Seeking a position within a company that will assist in enhancing skills as continue through education. Skills : Management, Accounts Receivable, Accounts Payable. Concierge Practice Manager Resume Examples & Samples. 9 Whitehat Jr jobs available on Indeed.com. Personalized writing help for you. Edited and sequenced images for publication as picture stories and photo essays.