I have written to their corporate office. It has now re-added it. Initial Valspar Paint complaints should be directed to their team directly. The Cashmere paint is flat finish. I have had nothing but trouble with Valspar's Interior Signature Paint. I have today received a letter from Valspar Industries (UK) Ltd, the parent company of Guardsman Furniture Solutions refusing to honor the agreement stating some obscure rules hidden within the guarantee smallprint: namely as the staining has been ongoing, I should have reported each one as and when it occurred. Now it has 2 coats of Valspar. I called the Valspar rep and like everyone else I got the run around. I have made 5 calls, the latest today after a msg was left yesterday afternoon promising me that the technician would call that afternoon- surprise, surprise he didn't. Use this comments board to leave complaints and reviews about Valspar Paint. I had my carpets professionally cleaned by a company (name withheld so far) and paid handsomely for additional 'cover' which promised protection against accidental spills which caused stains, amongst other things. The price isn’t that bad and check the mismatched paint, a real deal. My ordeal with Valspar/Guardsman began late January, into Feb. Having tried and failed to remove the numerous black stains from the carpet with the supplied cleaning agent, I filled out the forms and sent them off. I had ran out of paint and used another brand to finish a section and that area was fine, no problems. I am sick of wasting time & money on the phone and don't think I have ever encountered customer service as poor as that I have been given by Valspar!! Valspar Paint Problem. Oh, I was suppose to have a rep come to my home and check out the paint. I will never use them again. painted over a paneled wall that was painted in 2010..interior latex from Sherm.Williams. The paint is not covering in one coat like it's suppose to going from yellow to a tan & a light brown color. Came home and looked it up and am horrified by really bad reviews and even watchdog getting involved about the bad smell. I wonder how much money Valspar would lose. I have recently had cause to enter a claim, havingused the supplied cleaning kit which was sent to me when initiating the claim. Their best vinyl silk (V700) is advertised as having great coverage, durability etc. So let’s go back and look at the claims for the Valspar Cabinet Enamel. I painted a bathroom with Behr and it took four coats just to hide the white wall, and even now it's very susceptible to scratches, even though that was their premium line of paint. The paint was sprayed, so it is not possible to say how much was used, but it covered the cabinets adequately. I have recently had cause to enter a claim, having used the supplied cleaning kit which was sent to me when initiating the claim. Having tried and failed to remove the numerous black stains from the carpet with the supplied cleaning agent, I filled out the forms and sent them off. With a lot of other interior paint's I've not had this much trouble. I need to vent somewhere. I read these reviews and almost had a heart attack but the reviews couldn't be more off base. Valspar Paint UK 338 views. the Reserve peeled…covered good, but peeled after 2 weeks on wall. A technician called on 19/10 but was unable to resolve it and said he would report this back and somebody would contact me. We bought 6 gallons of Valspar Signature semi gloss paint from Lowe’s. Research complaints at our website. When a gritty surface is dry, rub down with a damp wet-and-dry abrasive paper until it is smooth, wipe clean, then apply a new coat of paint. The Valspar enamel was a little "thick" straight out of the gallon can. How am I suppose to pay someone to come back and repaint. B&q won't take it back unless "there's a problem with the paint". Get buying tips about Paint Brands delivered to your inbox. Worst of all, it appears B and Q and Valspar are both denying liability. Staff at Lowe's is very knowledgeable about brand, and can help you with choosing finish. I don't think that I ever received negative feed back from a customer. Even though Valspar may cover a surface as paint should do, it is unsatisfactory if it is foul-smelling. Two weeks ago I walked into B&Q to buy Dulux paint to paint our new home - as per my painter's instructions. Overall a good covering paint that does the same coverage as more expensive brands. One of them advises you that you should not use explosive materials in the shaker:cool:. Decorator is coming tomorrow. I have been using this paint now for several weeks. I really loved VCalspar paint. Many coats are not needed to effectively cover....and most of the time one coat nails it. Read about their experiences and share your own! I now have a beautiful white exterior that looks like it has a clear coat of paint over it. bought the REserve at Lowes, lowes ppl sold me on it, instead of buying the Kilz and paint I had started to buy. I want to give them no stars! Some odours, emitting from some walls and cupboards, that have been painted with (some paints including) Valspar paint, seem to get worse in hotter weather, and this has led customers to complain that it is causing headaches. Valspar I haven't had any issues and I find cover and coverage to be really solid. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. DO NOT BUY GUARDMEN. PURCHASE VALSPAR FURNITURE PAINT HERE. The paint with primer is thicker (I expect that) but does NOT go on easier or with less streaks. We've just had 15l of valspar v500 blend mixed atnlocal b&q after being convinced it's better than dulux easycare. My complaint now is that they have rejected any responsibility for the claim, despite the fact they insured against this kind of thing. I like it because I don't have to put a lot of primer on my wall for me to get a great painting job. Valspar offers a lifetime warranty on its paint, but unfortunately, in the case of its exterior paint product, there was actual damage done to the existing vinyl siding on the home. You can read my review on Valspar’s Furniture Paint here. Had my whole house painted in May same problem bloody nightmare, been following this thread, has anyone found another way of getting rid of it apart from the Zinsser as even though after a long battle Valspar have said they will pay for my decorators the sealant and the paint I am struggling to find painter's that are willing to use this stuff in such large amounts ? By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Jump to Latest Follow 1 - 3 of 3 Posts. I will not accept this, and an email has been sent to them informing them of my intention to either see this carpet cleaned of the stains, or face further action. Be the first one to find this review helpful. I will not accept this, and an email has been sent to them informing them of my intention to either see this carpet cleaned of the stains, or face further action. We’ll start sending you the news you need delivered straight to you. We will continue to use Valspar for the rest of our home. Anyway, he used Valspar paint (their middle of the road version of Satin at about $25 per gallon) and it looks great for the most part. I don’t know if the others maybe didn’t prep correctly, or if they didn’t cut the tape before pulling it off (which would pull the paint off). I had my carpets professionally cleaned by a company (name witheld so far) and paid handsomely for additional 'cover' which promised protection against accidental spills which caused stains, amongst other things. All you want to know about Valspar Ceiling Paint Complaints. I have used it on cabinets and walls indoors and outdoors. Some Valspar paint customers hoping to improve the look of their homes’ vinyl siding are left with damaged siding—worse off than they were before they painted.. THE Dulux took no time at all with only 2 coats applied & the finish superb. How do I know I can trust these reviews about Valspar? Trusting them (dummy me) I painted the rest of the house in numerous colors. FAQ. For more information about reviews on ConsumerAffairs.com please visit our DIY Texture paste with Sand & Acrylic paint - Duration: 2:41. The Peppercorn was actualy Emerald matte finish -- the only paint we could get a quart in and that was all we needed since we were painting just the lower part of the wall and have 6 windows, 3 doors, a 6 foot built-in and a fireplace on the three walls. My previous claim i just gave up on after sending three letters that according to them never received. The colors are endless. I have used Behr and Valspar in the past many times, but it is Valspar I find that holds up better to scuffs and scratches. I painted in June in DFW Texas outside Temp was in the 90's. Valspar Paint Customer Service Contacts +1 877 825 7727 +1 800 845 9061. As long as I prep the surface I am painting properly, the paint never fails. Must be some type reaction or fault with Valspar paint. It worked great. The cleaning kit failed to remove even the most recent spills, which believe it or not were caused by our toddlers tap water leaking out of her beaker! We needed to paint the whole house. My husband and I bought a fixer upper. After a day or so the paint smell went. This would allow the buyer to seek a full refund and claim consequential loss, such as a decorator’s labour charge if the paint has been applied to a wall.’ REPORT TO BBB. I, too, feel like standing at Lowe's painting counter and telling everyone how I got screwed. I think that it is really important and it covers a lot of spots that some other Brands won't cover. I shouldn't have but needs must! A link has directed you to this review. I always try to find this brand 1st! I made a claim on 6/10/10 for scratches to my table. Valspar Paint's Ongoing problems. I used this paint, Gloss White, on the Hardie Board exterior siding I have on my home. PURCHASE VALSPAR CABINET ENAMEL PAINT HERE. Proudly resolving consumer concerns since 2004. All rights reserved. Always paint with clean brushes and use a paint kettle. Valspar says the problem is caused by an additive being removed from some of its paint. Slow cure equals longevity. Then they said that too much time had passed since it was reported so they would not fix the piece. Just type in "Valspar paint smell" and see the reviews. Repeals moister and rainwater. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. I have today recieved a letter from Valspar Industries (UK) Ltd, the parent company of Guardsman Furniture Solutions refusing to honour the agreement stating some obscure rules hidden within the guaruntee smallprint: namely as the staining has been ongoing, I should have reported each one as and when it occurred. Despite Valspar’s claims that its exterior paint can be used on vinyl siding, customers that use the paint on their homes report a host of problems like peeling paint, and even buckling and warping of the siding. Use a paint shield or piece of card to guard against picking up dirt from a floor. Valspar says the problem is caused by an additive being removed from some of its paint. I also have had problems with Velspar paint. I have used water based when it's gone off real bad, stunk like hell in tin but thinned a little and rolled on. However, I paid for Guardman service and did not have any assistance. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Valspar and B&Q say they will pay for the cost of redecoration. They are a true 1 coat paint. Glows in the moonlight. The mineral spirits thinned the enamel paint and made it easy to spread good coverage. My complaint now is that they have rejected any responsibility for the claim, despite the fact they insured against this kind of thing. Valspar has since said the problem was caused by an additive that had been removed from some of its paint tins. I was told it was b/c the paint was red and it's hard to use. If you're not satisfied then it’s refundable. Valspar Paint Mixing / B&Q Beckton E6 B&Q use Valspar for their mixing service, and to be honest I feel ripped off. File a complaint and get it resolved. Our content is intended to be used for general information purposes only. Enjoy reading our tips and recommendations. It has now re-added it. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. It has since been addressed. Being a former Lowe's employee in the paint department I have a lot of experience with this brand of paint. We bought Valspar paint in many colors. I poured about a "pint" of paint out of the gallon can into one of those plastic paint mixing buckets they sell in the paint section. Used loads of valspar emulsion paint with no problems or unpleasant smell. Not one dried right. Came back the next day to find all the paint had peeled and flakes off the walls. 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