Assisted HR managers with PowerPoint present and provided equipment assistant when needed. Administered networks using Windows server and Linux distribution variants. Resolved desktop and laptop software issues involving any type of application, operating system installation, and configuration. As an Information Technology Specialist, you’ll maintain, process, and troubleshoot military computer systems and operations. Performed computer repair on site ranging from deep virus removal to motherboard installation, Preformed windows installation, virus removal, hardware replacement, and software installation. Provided ongoing support to users regarding systems, network and internet connectivity. Utilized Lotus Notes E-mail /Phone/BlackBerry and other forms of communication to obtain the desired results when trying to complete a job. Provided technical expertise in configuring PC's in LAN/WAN environments utilizing DHCP and static addressing. Diagnosed hardware and software problems, and replaced defective components; performed data backups and disaster recovery operations. Created Company's employee directory with a web based administration and Active Directory authentication. Installed and repaired computer hardware, upgraded computers and provided support for lotus notes and blackberry devices. Trained individuals in PowerPoint and Excel. Converted existing token-ring network to Ethernet/TCP-IP. Analyzed system hardware (desktops, laptops, or printers) software, operator problems, and document daily processes. Received consumer inquiries and provided desktop and server troubleshooting, diagnosis and software installations. Resolved personal computer related hardware and software problems, Troubleshooted and resolved computer hardware/software problems for clients. Performed Microsoft Windows/Macintosh OS upgrades, full hardware/software installations and service - Performed testing/troubleshooting to determine product needs and service solutions, Refurbished and recycled donated computers * Repaired computers and installed software * Trained disabled clients in software installation and hardware testing. Performed Software imaging of 32 computers, setup Ethernet Cat 5 connections to all computers and verified continuity to server. Provided technical assistance in troubleshooting and performing routine maintenance on the computers and network devices. Established network connections by running 1,000 plus feet of Ethernet cabling and wiring at any given notice through ceilings and walls. Excelled in troubleshooting and resolving hardware and software problems and providing excellent customer service. Provided basic troubleshooting to customers concerning home computer issues. Basic skills for diagnostic medical sonographers include solid technical skills for operating the equipment and getting usable images, the physical skills of good hand-eye coordination to move equipment on the patient’s body in correspondence to what appears on the screen, stamina to stand for long periods of time and the ability to lift and move patients as needed. Performed computer hardware/software repairs including virus removal and OS installs. Extended extraordinary customer service and provided solutions to home computer problems; commended by users. Hired by a temp agency to repair computers. The average salary of a Computer Repair Technician is $36,774 per year in the United States, while freelancers earn $14.21 per hour, according to Payscale. For example, 12.7% of Computer Technician resumes contained Hardware as a skill. Math Skills. 15 Computer Technician Skills and Qualities to be successful on the Job. Performed E-mail account management and Active Directory Management. Configured machines for Internet using static TCP/IP blocks set for each school from service provider. Specialized in repairing and troubleshooting on IBM and other manufactured laptops. Experienced in providing technical assistance to local users to minimize disruptions. Consulted with company engineering personnel to determine maintenance solutions for computer system ops. Provided data recovery, technical consultations, virus removal, computer security and product sales. This can include software issues such as virus and malicious software removal, as well as hardware problems including determining if certain computer components are failing and how to replace or repair them. servers. Deployed laptops and desktops for end users, transferred user documents and settings to the new equipment. If so, you might have the skills that are required to land work in this lucrative field. Provided quality assurance, proactively troubleshooting hardware and software issues. Helped assure proper delivery of software applications and customer profiles through Active Directory. Provided one-on-one training for computer software use. Performed hardware/software upgrade and laptops repair. Performed installations of Windows and Linux Operating Systems. Identified and fixed personal computer and peripheral equipment issues; installed operating systems, applications and system/hardware/software upgrades. 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Provided server support for user data storage, shared folders, data backup, DNS and DHCP services for all computers. Installed, configured, and maintained enterprise IT infrastructure services, including Exchange, DNS, file, and print servers. Managed the installation and configuration of computer systems including personal computers, and laptops. The technical knowledge and skills required of computer scientists aren’t common to other industries: Employers understand that they need computer scientists to reach certain goals, but they may not grasp exactly how they’ll achieve them. Assisted in system administrative activities (system monitoring, setting user accounts/passwords, daily backups) on UNIX platform. Communication Skills. Assisted in system updates of citrix Windows 2003 and 2008 servers during maintenance scheduled weekends or emergency roll outs. Ensured anti-virus and backups are configured and working efficiently. Special Skills to Put on a Resume. Assisted customers with anti-virus program installations and virus removals. Visited department offices to provide on-site technical assistance, answered phone calls in a call center environment and resolved customer requests. Improved network throughput and user productivity by championing the use of gigabit Ethernet technology and the effective management of switches. Performed maintenance of personal/business computers and peripheral equipment, identifying problems and providing appropriate solutions. Performed troubleshooting of computer hardware and software; Provided customer service over the telephone. Solved computer issues and updated software to improve computer efficiency, Assisted with computer issues and questions in university computer labs. Personal Computers. Inventoried and transferred approximately 4000 PCs from GM Pontiac, MI to new GM business office in Warren, MI. Specialized in innovative computer virus removal techniques. Installed new software as requested by user, setup new accounts and assisted users with any system issue. Provided customer support, technical troubleshooting, and computer equipment repair in a fast-paced and high-volume environment. Technical skills vary by industry, so it’s important to do some research on the industry you’re looking to work in. Installed new hardware, software systems and components ensuring integration with existing network systems. Analyzed supply procedures, regulations, and problem areas for potential automation or adaptation to personal computers. Possessing basic computer skills requires a small amount of computer experience, including a basic understanding of email, word processing, graphics, and spreadsheets. Recommended system enhancements and data recovery. Worked with end-users to define and resolve systems operating difficulties associated with developed software packages and computer hardware including printers. Provided client and End-User Help Desk Support via telephone, in-person, and/or TeamViewer. Active listening skills. Configured client email access utilizing Internet Explorer and Microsoft Outlook. They must ensure that all the networks are as per the company architecture. Assisted with a complete CITRIX network upgrade. Performed backup operations for high security toxicology systems. Documented system setup and troubleshooting guide. Performed preventative maintenance on computers, printers and overhead projectors. Developed the project plan for the Vista and Office 2007 deployment, along with testing of company applications to ensure compatibility. Provided general technical assistance to administrators, users and other technicians. Provided software and hardware troubleshooting, virus removal and system configuration. Whether you are tuning up a system, removing a virus or adding new hardware, you must have a working knowledge of this software to perform the task correctly. Completed countless extensive inspections of aircraft computer equipment before every mission to check for errors before takeoff. Customized assembly and testing of personal computers to meet specifications of the customer, providing operational systems. Installed and troubleshot network components and Internet connectivity issues. Developed a proficiency in Microsoft Word, Excel, PowerPoint, Database, and OneNote. Special education teachers are teachers who are trained to teach students who are differently-abled. Provided desktop and application support. Performed computer troubleshooting installed and configured operating systems, gained networking fundamentals, ran CAT5 cable and became familiar with Linux. Provided technical support for specialized hardware and software systems used in the satellite communications business. After having successfully acquired all the necessary skills for the position, the technician may be asked to participate in developmental procedures to help improve the current system. Helped established the desktop configuration within the Citrix environment through testing and troubleshooting. Configured routers, switches and provided satisfactory technical support to customers. Collaborated with LAN technicians/network administrators to ensure efficient operation of the company's desktop computing environment. Maintained between 10-12 Active directory environments to include DNS, IIS, and Exchange Entrusted with the responsibility of handling and maintaining sensitive customer data for data recovery/restoration. Provided technical assistance and resolved problems for customers. Promoted to Computer Technician; directly responsible for troubleshooting and resolving computer problems for public and staff computer workstations. Resolved end user difficulties and provided training on various software applications. Utilized DNS, DHCP, TCP/IP and various network tools to plan out and setup home and small business networks. Provided technical assistance to customers including installing, repairing and troubleshooting software and hardware issues. As in any field, the cyber security professional needs a foundation on which to stand. Below are 15 top qualities you need to be good on the job as a pharmacy technician, providing great support to pharmacists and awesome service to patients: 1. Installed and configured new equipment, including operating system software and/or peripheral equipment. Excellent written and verbal communication skills. Established plans for future expansion of additional workstations. Diagnosed and resolved computer problems within all of Microsoft operating systems. Installed Windows operating system and configured for TCP/IP network, including DHCP, WINS and DNS settings. Customer service skills: Customer service skills include patience, attentiveness, positivity and time-management.Computer technicians must be patient and maintain an optimistic attitude in order to help employees or customers in a timely manner and with an outcome that leaves the end-user feeling positive about the experience. A computer technician based in an IT department of a corporation or company will need a greater level of knowledge relating to computer networks. Led efforts during the token-ring to Ethernet conversion and ensured full functionality of all systems and corresponding software. Repaired non-operating computer systems and ensured they were functioning correctly prior to software installation/ quality testing. Installed and configured specialized software applications based on department /branch utilization. Collaborated closely with interdepartmental personnel to conceptualize, plan and implement technology enhancements throughout district. Utilized trouble shooting skills to assists students and faculty with hardware and software issues with their computers. You can do this by looking at job posts from employers in that industry and creating a list of the common technical skills employers list. Verified proper utilization of network related services such as DHCP, DNS, WINS and RAS. Maintained hardware upgrades and provided troubleshooting and software support on network installations. Utilized proficiency in MS Office Suite, Word, Access, Excel, PowerPoint. answering multi-lined phone systems, taking dictation (include speed), transcription, typing (include speed), 10-key, etc.) Diagnosed and repaired failures on customers' computers; installed hardware/software and set up wireless network systems using current security features. Performed server administration and security policy configuration for users in both Novell and NT environments. Installed appropriate Computing and Networking solutions within each client's budget Troubleshot network issues related to TCP/IP and DNS. Proposed and implemented systems enhancements for improving the reliability and performance of the systems. Resolved connectivity issues for users and set-up, secured and maintained wireless networks including TCP/IP routing and firewall configuration. Developed an extensive data recovery plan for the company's infrastructure. Utilized and mastered the Lotus Notes based ETS ticketing system in the creation, management and resolution of trouble tickets. Performed troubleshooting and repair of various hardware and software problems, Installed and configured desktop PC's and determined hardware/software problems. Help desk technicians (and all IT professionals) need a full range of hard and soft skills to excel in their career. Utilized Linux / UNIX operating system to accurately transmit information via satellite from naval vessels to the Survey Operations Center. Diagnosed and repaired hardware/software related issues on various laptops and desktops. All the computer skills mentioned this far are prime examples of hard skills. Identified and resolved hardware- and software-related problems on government computer systems. Laboratory technicians perform routine lab tests in clinical and medical laboratories. Managed repair of Thermal Cockpit printers designed for Airlines and managed local/wide area networks including troubleshooting and repairs. Implemented scripts to download appropriate network software in a standardized package for hundreds of desktops and laptops using WIN 2000 Professional. Communication. Assisted with the setup and implementation of PolyCom Video Conferencing equipment. Pushed custom software packages for specialized configuration. Managed all Medical Campus mainframe user accounts for the BU database system, in the Office of Financial Affairs. Installed Ethernet and Token ring network cards on all desktop computers that were not on the network. Deployed and/or supported network-peripheral devices (printers, audio/video conferences, Ethernet terminals, etc) for end-users. Interpersonal skills are one of the most important computer technician skills. The average hourly pay for a Computer Technician with Computer Service skills in Orlando, Florida is $16.01. Worked with Champion Technology as a contractor moving and disconnecting PCs, printers, phones and other tech equipment. Migrated Novell environment to Active Directory. Consulted knowledge base for solutions and support procedures relating to the approximately 50 applications that the Technology Service Desk supports. Replaced defective components, and provide technical assistance as directed. Cleaned computers for viruses, set up home networks, installed new computers, and recommended steps for maximizing computer lifespan. Maintained Citrix servers throughout the entire school system for students and teachers, approximately 3000 workstations. Provided software and hardware documentation * Delivered hands-on technical assistance with clients and managed hardware upgrades. Performed maintenance and configuration of company Network, workstations and printers. Decision-Making and Troubleshooting Skills Computer engineers frequently work with the design and development process of computer software on behalf of customers or within a … Repaired, upgraded, configured, and maintained the hardware and software of desktop computers, laptops, and networking devices. Supported business and residential customers with planned and unplanned PC and network maintenance and data recovery. Contracted to repair computers for Dell and IBM. Recommended Group Policy settings, managed WSUS and setup the default model of machines that were ordered for the company. Founded an independent business helping clients throughout Richmond with personal computer problems. Solved issues in the areas of VPN connectivity, Access to Systems, basic computing and training programs. Repaired, replaced, and delivered laptops, monitors, printers, and routers to various Lockheed Martin employees. Advanced knowledge of Windows, Mac and Linux-based computer operating systems as well as their most commonly used applications. Provided technical support for desktops, laptops and networking environments along with providing a trustworthy customer experience. Installed/upgraded computer software and drivers. Worked with various Operating Systems such as Windows (XP-10), MacOS, Linux, and Unix. Helped to supervise summer interns with inventory as well as rolling out new equipment for the following school year. Provided technical support for teachers, network connectivity, installed and configured computers, printers and projectors. Installed and configured personal computers, peripheral devices and office automation equipment. Utilized my broad knowledge base to provide elaborate technical, help-desk support and network support to EQT staff. Provided Hardware and Software support for clients * Installed Microsoft Operating systems * Maintained LAN and WAN functionality * Established Wireless Networks. Provided remote technical support to customers and repaired customers machines. Configured TCP/IP to support multiple network adapters in workstations, and troubleshoot TCP/IP protocol and IP addresses. Provided technical support troubleshooting hardware and software from the overnight migration. Assisted with the upgrading of computers from the Windows XP operating system to Windows 7, at Capital One Banks. Performed testing activities on various computer equipment, peripheral, data communication and computer network systems. Assisted middle-aged to elderly-aged clients with basic computer issues. Planned and implemented Server 2000 set up Group Policy, Active Directories, DNS, DHCP, terminal services. Supervised Internet Protocol assignments and inventoried over 1000 hardware items. Migrated from Windows XP to Windows 7 Installed servers Installed, imaged and configured computers Post-deployment end user support Performed site surveys. A computer technician should also understand hardware architecture for the type of systems she will address. Developed and implemented corporate-wide procedures for disaster recovery and all backup systems. Installed surveillance cameras and recording equipment. Analyzed and corrected Wi-Fi and Ethernet connectivity issues. Soft skills, on the other hand, are personality traits employers look for, such as attention to detail and teamwork. 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