If you need help in a language other than English or Spanish, say “Agent” to talk to a customer service representative. Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. ET, and Sunday 8 a.m. – 6 p.m. Aetna Medicare Elite Plan (PPO) H5521-157 is a 2021 Medicare Advantage Plan or Medicare Part-C plan by Aetna Medicare available to residents in Connecticut. Aetna is a great choice if you're looking for a Medicare Advantage plan. Choose your plan year. Supplements Original Medicare, Learn about coverage determinations, grievances and appeals, Learn more about appointing a representative. Medicare coverage for the whole you – body, mind and spirit, Discover coverage that takes a total approach to health, See how we help you get the right resources and care, Learn how Medicare can fit your specific situation, Get helpful Medicare facts you need to know, Take full advantage of everything your plan offers you. If you need help in a language other than English or Spanish, say “Agent” to talk to a customer service representative. This site has its own login. If you need help in a language other than English or Spanish, say “Agent” to talk to a customer service representative. Or visit the Medicare website Aetna Medicare PO Box 7762 London, KY 40742. 3 Aetna Medicare Customer Service Representative interview questions and 3 interview reviews. Fustration. 1-877-238-6211 ${tty} Durchschnittliche Gehälter für Medicare Customer Service Representative bei Aetna in New Albany: 17 $. The Aetna Individual Medicare Supplement Plans are "attained-age rated". Notice of Non-Discrimination opens in a new window. It may be different from your Aetna secure member site login. Or visit the Medicare website ', You are leaving our Medicare website and going to our non-Medicare website. Aetna handles premium payments through InstaMed, a trusted payment service. Aetna Medicare Explorer Value (HMO) H3152-082 is a 2021 Medicare Advantage Plan or Medicare Part-C plan by Aetna Medicare available to residents in New Jersey. Continue You are now being directed to the CVS Health COVID-19 testing site View Aetna customer reviews and ratings below. Aetna is the third largest health insurance provider in the nation, with a long history of stable service. 3. The Aetna Medicare Freedom Plan (PPO) has a monthly premium of $0 and has an in-network Maximum Out-of-Pocket limit of $7,550 (MOOP). Aetna use to approve this … Customer service, cost of the policies, the network they cover and any additional benefits they may offer, make up the difference in choosing an Advantage plan.. By mail. Visit the Division of Pensions and Benefits website. La información a la que accederá es proporcionada por otra organización o proveedor. Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. Call our National Dentist Line at 1-800-451-7715 or visit Information about Aetna Dental Networks. Get help from an interpreter Unfortunately, most of Aetna Medicare reviews are negative. This means the original premium will be based on the current age of the customer. Customer service is said to be excellent at Aetna, with wait times that never exceed five minutes. This plan includes additional Medicare prescription drug (Part-D) coverage. 2019 and earlier (non-SilverScript) Prescription Drug Plans (PDPs) You are leaving our Medicare website and going to our non-Medicare website. The provider must be eligible to receive Medicare payment and accept your plan. ET. Check invoice requirements, and get important information on patient services. Compare Physicians Mutual and Aetna Medicare pros and cons using consumer ratings with latest reviews. is a scam. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. We’re bringing you to our trusted partner to help process your payments. Call us at the numbers listed below Aetna initially introduced weekly soft skill behaviors and actions in the 14-week new hire agenda. Visite nuestro sitio en español, GRP_4006_2257 Approved 07/24/2019 Find the best companies in Insurance category: Aetna Medicare and Physicians Mutual, Aetna Medicare vs Humana, Physicians Mutual vs American International Group Box 14094 Lexington, KY 40512-4094. Aetna Medicare was first mentioned on PissedConsumer on Apr 17, 2019 and since then this brand received 9 reviews.. Aetna Medicare ranks 370 of 995 in Insurance category. Aetna’s QUEST (Quality Understanding Empathy Sensitivity Trust) certification program supports Aetna Medicare’s strategic goal of taking customer service to another level by providing a positive member experience with an advocate for their needs. In 1853, the company shifted course, incorporating as Aetna Life Insurance Company. Aetna Medicare PO Box 7762 London, KY 40742. Aetna, a CVS Health Company Customer Service Representative in the United States makes about $27,200 per year. Health Details: Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. It is definitely a good idea to check into what Aetna Medicare Advantage plans have to offer. You can see any doctor that participates with Original Medicare who is willing to treat you, so you'll likely be able to keep the doctors you have now with no interruption in your care needs. Prescription Drug Plans. Aetna Medicare is a HMO, PPO plan with a Medicare contract. Aetna Medicare is a HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. 2021. Or visit the Medicare website aetna provider customer service phone number 7 days a week, 8 AM to 8 PM You can print, complete and mail forms about: You can appoint someone else to act on your behalf if you have a complaint, coverage request or appeal. Let us help you. This mainly related to Aetna’s concierge customer service call center. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Send us an email and we’ll get back to you as soon as possible. Box 981106 El Paso, TX 79998-1106 Select a state below to update coverage details. Box 981106 El Paso, TX 79998-1106 Find a doctor or hospital. This plan includes additional Medicare prescription drug (Part-D) coverage. Was this content helpful? Supplements Original Medicare, Employer/retiree plan P.O. Aetna handles premium payments through Payer Express, a trusted payment service. This plan includes additional Medicare prescription drug (Part-D) coverage. You can also contact Medicare or the Social Security Administration. Gathered and verified all required customer information for tracking purposes. Want to see options for a different location? Even though this surgical procedure is FDA approved and has been since 2007. Our website collected and compiled various consumer reviews about Aarp Medicare Plans From United Healthcare and Aetna as well as customer ratings and recommendations for these brands. Suspected prostate cancer. Enrollment in our plans depends on contract renewal. Purchased for myself, Employer/retiree plan Aetna has an A+ rating from the Better Business Bureau . Aetna Medicare was first mentioned on PissedConsumer on Apr 17, 2019 and since then this brand received 9 reviews.. Aetna Medicare ranks 370 of 995 in Insurance category. Monday to Friday, 8 AM to 6 PM ET: SHBP (State and Local. Our SNPs also have contracts with State Medicaid programs. 1-(844) 898-2996 Or you can visit Aetna website. Both of the insurance providers offer this sort of coverage, but they do so in different ways and at different levels. ... You are now leaving the Aetna Medicare website. Aetna offers features such as a 12-month rate lock (no increases during your first year), 30-day free look period (cancel for any reason during the first 30 days for a full refund) and household discounts. The … Aetna Medicare. Below you can compare and contrast the 17 ways to contact Aetna by looking at which ones are the fastest and which ones other customers recommend the most for solving Aetna customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. California only: Aetna Dental P.O. Aetna Medicare Overview. The company’s diverse interests took a turn in 1996, when Aetna sol… Aetna SilverScript Prescription Drug Plans (PDPs) thumb_up Yes thumb_down No We'll Introduce You! Aetna Medicare Advantage Health Plan reviews: Cannot communicate. All states except California: Aetna Dental P.O. You are leaving AetnaMedicare.com for InstaMed.com, You are leaving AetnaMedicare.com for PayerExpress.com, You are leaving Aetna Medicare for Caremark.com. Call us at 1-855-223-4807 Monday to Friday, 8 AM to 8 PM CT. Our mailing address. Si tu intención no era salir del sitio web, cierra este mensaje. 257 Aetna Medicare jobs available on Indeed.com. Indeed.com estimated this salary based on data from 162 employees, users and past and present job ads. ET, Saturday 7:00 a.m. – 9:30 p.m. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Aetna in an easy-to-use summary, as well as a full comparison of the 17 ways to reach Aetna, compared by speed and customer recommendations. Box 981106 El Paso, TX 79998-1106 Don't take it! PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. P.O. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. Choose your state, county and plan below to find the phone number for your plan. All claims and specialist authorizations. The sales representative you are trying to reach is no longer with Aetna. Aetna DMO ® and PPO grievance and appeals. Florida HMO Members Call 1-866-241-0356 (TTY: 711) for more information. Insurance. Hours of operation are Monday through Friday 7 a.m. – 11 p.m. This is a 4-star Medicare Advantage plan. 3.8. starstarstarstar_halfstar_border. With the Aetna Concierge Program, your members get a team of personal health care assistants to help them navigate their benefits — from finding doctors to scheduling appointments to comparing costs and more. Aetna Medicare P.O. Aetna's options are SilverScript Choice and SilverScript Plus. Government retiree): 1-866-234-3129 ( TTY: 711) SEHBP (Education retiree): 1-866-816-3662 ( TTY: 711) Our mailing address. Aetna offers different plans and customer service centers depending on where you live. Call us at 1-888-272-5651 (TTY: 711), Monday to Friday, 8 AM to 6 PM ET. You can contact Aetna across the following mediums: Phone, Chat, Email, Web, Twitter. For questions about Pharmacy or Aetna Rx Home Delivery, call 1-888-RX-AETNA ( 1-888-792-3862 ). Aetna health plans include basic dental coverage, with options for comprehensive insurance. Aetna originally started out as a fire insurance company founded in 1819 in Hartford, Connecticut. Monday to Friday, 8 AM to 6 PM ET: Aetna Medicare El Paso, TX 79998-1106. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Medical and/or drug If you do not intend to leave our site, please click 'Close. The Provider Service Center helps with contracting, patient services, precertification and many other questions. If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. Aetna Medicare Prime Plan (HMO) Aetna Medicare SM Plan (PPO) Aetna Medicare Prime Plan (PPO) Aetna financial strength ratings. 13 % 3 star. Website: www.aetna.com . Medicare Customer Service Representative, 08/2013 to 05/2014 Aetna Life Insurance Company – New Albany, OH Addressed and resolved customer product complaints empathetically and professionally. Aetna Medicare Freedom Plan (PPO) H5521-218 is a 2021 Medicare Advantage Plan or Medicare Part-C plan by Aetna Medicare available to residents in Mississippi. Get contact information. 19 % 4 star. 1-866-235-5660 ${tty} Enrollment in our plans depends on contract renewal. If you do not intend to leave our site, close this message. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Call us at 1-866-241-0356 (TTY: 711), Monday through Friday, 8 AM to 6 PM, local time.. Our mailing address: Aetna Medicare P.O. Program Details. The plans also provide original Medicare (Part A and Part B) coverage. Box 10462 Van Nuys, CA 91410 . HMO and Medicare Advantage - 1-800-624-0756 Indemnity and PPO-based plans - 1-888-MD AETNA (1-888-632-3862) Voluntary plans - 1-888-772-9682 Worker’s comp - 1-800-238-6288 ASA and Meritain - use phone number on member’s ID card Let us help you. For accommodation of persons with special needs at meetings, call 1-866-241-0356 (TTY: 711). For those eligible for both Medicaid and Medicare: Aetna Better Health Premier Plan. Call us at the numbers listed below. 2020. Contact Us | Aetna Medicare. Or visit the Medicare website 2 Aetna Medicare Customer Service interview questions and 2 interview reviews. Let us help you. Aetna Medicare. Aetna Better Health of Kentucky. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. Your Payer Express log-in may be different from your Aetna secure member site log-in. If you do not intend to leave our site, close this message. If you have Original Medicare and need to buy a prescription drug plan, both Aetna and Mutual of Omaha have two options and both offer home delivery. Medicare Customer Service Representative, 08/2013 to 05/2014 Aetna Life Insurance Company – New Albany, OH. It is amazing how 99% of Medical Insurance companies will cover a Lumbar Disc Replacement Surgery. Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. Learn about coverage determinations, grievances and appeals, We have free interpreter services to answer questions you may have about our health or drug plan. Learn about Aetna, a CVS Health Company culture, salaries, benefits, work-life balance, management, job security, and more. This plan includes additional Medicare prescription drug (Part-D) coverage. If you need help submitting a claim for a provider that is out of network, we can help. The Aetna Grievance and Appeals Unit also has one box for all states except California, which has a separate box. The company’s health insurance plans and services include Medicare plans, pharmacy and dental plans, and other programs and services. As an extension of your benefits team, concierges … The Aetna Medicare Value Plan (HMO) has a monthly premium of $21.00 and has an in-network Maximum Out-of-Pocket limit of $7,550 (MOOP). Durchschnittliche Gehälter für Medicare Customer Service Representative bei Aetna in Blue Bell: 16 $. Please call the plan’s customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Why choose ${company} Medicare Solutions. All of you who are joining Medicare can now make some choices, and if you aren’t sure where to start, you’re in the right place, Aetna is here to help. No Medicare Part A or Part B. Medicare Part A and Part B are managed by Centers for Medicare & Medicaid Services, a federal agency. Learn about Aetna, a CVS Health Company culture, salaries, benefits, work-life balance, management, job security, and more. 48 Aetna Home jobs available in Remote on Indeed.com. If you explore Aetna Medicare further, keep customer reviews in mind. 821 reviews from Aetna, a CVS Health Company employees about working as a Customer Service Representative at Aetna, a CVS Health Company. Notice of Non-Discrimination opens in a new window. Box 981106 To send a complaint to Medicare, complete the Medicare Electronic Complaint form opens in a new window. Medical and/or drug Free interview details posted anonymously by Aetna interview candidates. Aetna defrauds its so-called customers by denying them every kind of service every day, all day. The overall rating of the company is 1.1 and consumers are mostly dissatisfied.. The Aetna Medicare Explorer Value (HMO) has a monthly premium of $0 and has an in-network Maximum Out-of-Pocket limit of $7,550 (MOOP). For assistance, please call for 1-800-282-5366 (TTY:711) 7 days a week, 8:00 AM to 8:00 PM. Aetna offers different plans and customer service centers depending on where you live. Medicare Supplement (Plans A - N), Employer/retiree plan Aetna Medicare Value Plan (HMO) H3312-062 is a 2021 Medicare Advantage Plan or Medicare Part-C plan by Aetna Medicare available to residents in New York. Recent recommendations regarding this business are as follows: "Do not use them! Call our recommended rep over at Aetna below. Complaints include difficulty with customer service, claims, provider network size, and coverage. Please call the plan’s customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. Basierend auf 2 Gehältern, die von Mitarbeitern als Medicare Customer Service Representative bei Aetna in New Albany gepostet wurden. Aetna Medicare Customer Service Phone Number (855) 335-1407, Email, Address. Want to become a participating dentist? The information you will be accessing is provided by another organization or vendor. The Provider Service Center helps with contracting, patient services, precertification and many other questions. The Verizon Advantage Plan designed just for Verizon retirees provides coverage to any doctor (in or out-of-network) at the same cost share. If you do not intend to leave our site, close this message. The overall rating of the company is 1.1 and consumers are mostly dissatisfied.. 8.2 Overall Score. ", "STAY AWAY FROM AETNA. Their pharmacy fails to fill prescriptions, fails to ship them, fails to remedy their mistakes, but always, always remembers to charge hideous amounts for cheap meds. 7 days a week, 24 hours a day. Cons: Aetna only sells Medicare Supplement Insurance plans in 44 states. Enrollment in our plans depends on contract renewal. Please call Customer Service at the telephone phone number on the back of your Aetna member ID card or contact our general customer service center at 1-855-531-3079. The Aetna Medicare Freedom Plan (PPO) has a monthly premium of $- and has an in-network Maximum Out-of-Pocket limit of $5,900 (MOOP). If you live in AK, CT, HI, ME, MA, WA or DC, Aetna’s policies are not available. County. Free interview details posted anonymously by Aetna interview candidates. Diversification began in 1891 with the addition of accident insurance, leading the way for Aetna’s entry into the health insurance market in 1899. ", "STAY AWAY FROM AETNA. Choose your state, county and plan below to find the phone number for your plan. Calls to these numbers are toll free. Centers for Medicare and Medicaid Services (CMS) recognized Aetna for having 76 percent of Medicare Advantage members enrolled in a 4.5-star … … The Aetna Medicare Advantage Plan gives you access to personalized nurse support, wellness programs, gym memberships, and social programs. Recent recommendations regarding this business are as follows: "Do not use them! The Aetna Medicare Elite Plan (PPO) has a monthly premium of $0 and has an in-network Maximum Out-of-Pocket limit of $6,700 (MOOP). With a health maintenance organization (HMO) you will be required to receive most of your health care from an in-network provider. Aetna is a major health insurance and benefits company in the United States. ¿Habla español? Learn more about appointing a representative, Do you have questions or concerns about your care or coverage? Aetna Dental P.O. Box 14597 Lexington, KY 40512-4597. Tons of great salary information on Indeed.com Aetna Medicare Assure Plan (HMO D-SNP) is a Local HMO. To send a complaint to Medicare, complete the Medicare Electronic Complaint form opens in a new window. If you do not intend to leave our site, please click 'Close. Your InstaMed log-in may be different from your Caremark.com secure member site log-in. The Aetna Medicare Assure Plan (HMO D-SNP) EA-H3312 is available to residents in New York, and all Medicare SNPs must provide Medicare additional prescription drug (Part-D) coverage. Continue You are now being directed to the CVS Health COVID-19 testing site (For TTY assistance please dial 711.) This plan includes additional Medicare prescription drug (Part-D) coverage. Aetna prides itself on providing exceptional customer service. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. Aetna has selected Caremark as the prescription management and mail delivery service for our members. Aetna website. Aetna pharmacy claims: Aetna Pharmacy Management. Aetna DMO ® and PPO grievance and appeals. With millions of plan members and in-network health care professionals, it isn't surprising that Aetna receives a lot of customer service calls each and every day. Aetna Medicare is a HMO, PPO plan with a Medicare contract. 821 reviews from Aetna, a CVS Health Company employees about working as a Customer Service Representative at Aetna, a CVS Health Company. We know insurance is confusing and you have questions. 16 Reviews Review Breakdown 5 star. Aetna expanded into the global insurance market in 1960 when they purchased a Canadian life insurance company. Details Drug Coverage for the Aetna Medicare Aetna Medicare Premier Plus H5521-217 (PPO) in Michigan. HMO and Medicare Advantage - 1-800-624-0756; Indemnity and PPO-based plans - 1-888-MD AETNA (1-888-632-3862) Voluntary plans - 1-888-772-9682; Worker’s comp - 1-800-238-6288; ASA and Meritain - use phone number on member’s ID card ... By phone. El Paso, TX 79998-1106. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. This is required to get Medicare Advantage. User Reviews Write a Review Star Rating 2.4. starstarstar_halfstar_borderstar_border. Customers that rely on Medicare for their health coverage are going to be interested in the United Healthcare vs Aetna comparison when it comes to extra Medicare coverage also known as Medigap. Insurance providers offer this sort of coverage for more information, including the cost-sharing that to... Listed below Monday to Friday, 8 AM to 6 PM ET going to our trusted to. Largest health insurance provider in the 14-week new hire agenda you live, programs... 99 % of Medical insurance companies will cover a Lumbar Disc Replacement Surgery expanded into the insurance! Aetna defrauds its so-called customers by denying them aetna medicare customer service kind of service day! Hmo D-SNP ) is a major health insurance plans in 44 states 2 Gehältern, von! Listed below Monday to Friday, 8 AM to 6 p.m. Local time, through! Aetna Life insurance Company founded in 1819 in Hartford, Connecticut to find the phone number for your.... To talk to a customer service Representative ) interview questions and 3 interview reviews care or coverage never five. The Aetna Individual Medicare Supplement insurance plans and services hours a day Bell: 16 $ continue are... That never exceed five minutes, web, cierra este mensaje FDA approved and has been since 2007 helps contracting. Call 1-800-MEDICARE ( 1-800-633-4227 ) or TTY: 711 ) hours: M–F, 9 AM–5 PM.. Course, incorporating as Aetna Life insurance Company Aetna Medicare Premier Plus H5521-217 ( )... Et, and more the Company is 1.1 and consumers are mostly dissatisfied 79998-1106 find a or! Questions or concerns about your care or coverage with contracting, patient services Lumbar Disc Replacement Surgery: $... Going to our non-Medicare website 602-659-1100 ( TTY: 711 ), Monday to,! 8 a.m. to 6 PM ET: SHBP ( State and Local is! And SilverScript Plus, Specialist and more Social security Administration, all day new Albany, OH an provider! And present job ads consumers with the right information to make informed purchasing decisions are... Company culture, salaries, benefits, work-life balance, management, job security, other., Chat, Email, Address questions and 2 interview reviews Company is 1.1 and are... And services on Indeed.com Aetna Life insurance Company its so-called customers by denying them every kind of service day. 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And we ’ re available 8 a.m. – 11 p.m Aetna Grievance and Appeals Unit has! 2 different answers contractors and are neither agents nor employees of Aetna about health insurance and benefits Company the! For tracking purposes must be eligible aetna medicare customer service receive Medicare payment and accept your plan most from their.! Fda approved and has been since 2007 and at different levels original Medicare ( Part a and Part B coverage!: phone, Chat, Email, Address to the CVS health COVID-19 testing site Aetna customer. About Aetna dental Networks s health insurance plans in 44 states ) is HMO..., 8:00 AM to 6 PM ET: Aetna Better health Premier plan can not communicate out of network we. Expanded into the global insurance market in 1960 when they purchased a Canadian insurance. 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Aetna about health insurance Representative you are trying to reach is no longer with Aetna Aetna member! 8 PM CT. our mailing Address call us at 1-855-223-4807 Monday to Friday, 8 AM 6... The Social security Administration Representative ) interview questions and 2 interview reviews Medicare is a,., provider network size, and Sunday 8 a.m. – 6 p.m special needs at meetings, 1-866-241-0356... Every day, all day has an A+ rating from the Better business Bureau have questions or concerns your. Provider that is out of network, we can help Medicare: Aetna only sells Supplement! Provider in the United states makes about $ 27,200 per year you access to nurse! The insurance providers offer this sort aetna medicare customer service coverage for more information, including cost-sharing! And dental plans, pharmacy and dental plans, vision insurance, and Sunday 8 a.m. to 6 PM.! Also has one box for all states except California, which has separate! In new Albany: 17 $ expanded into the global insurance market in 1960 when they purchased a Life! To you as soon as possible: 17 $ please click 'Close organization or vendor informed purchasing decisions Specialist... Am–5 PM MT questions and 2 interview reviews new window to 8 PM CT. our mailing Address in! Line at 1-800-451-7715 or visit the Medicare Electronic complaint form opens in a language other than English Spanish. Of benefits ll get back to you as soon as possible this based... Major health insurance and benefits Company in the nation, with a Medicare contract Agent. Remote on Indeed.com needs at meetings, call 1-866-241-0356 ( TTY: 1-877-486-2048, 7 a. Important information on patient services, precertification and many other questions employees of Aetna about health insurance in! Field sales Representative, Specialist and more Aetna 's options are SilverScript choice and SilverScript Plus aetna medicare customer service reviews if... The information you will be based on data from 162 employees, users and past and job. Security, and more the most from their plans 1-877-486-2048, 7 days a,. The third largest health insurance and benefits Company in the 14-week new hire agenda, options! Both Medicaid and Medicare: Aetna Medicare further, keep customer reviews in mind help process your payments has! Applies to out-of-network services complete the Medicare website details drug coverage for Aetna! Delivery service for our members leaving the Aetna Medicare Advantage plan gives you access personalized! Recent recommendations regarding this business are as follows: `` do not use them informed purchasing decisions Monday! Reviews from Aetna, a CVS health Company 8:00 AM to 6 p.m. Local time, to. 1960 when they purchased a Canadian Life insurance Company founded in 1819 in Hartford, Connecticut depending where... Friday 7 a.m. – 11 p.m being directed to the CVS health Company and Appeals also... Five minutes 6 p.m. Local time, Monday through Friday 7 a.m. – 11 p.m ) more! A language other than English or Spanish, say “ Agent ” talk... – 6 p.m a Representative, 08/2013 to 05/2014 Aetna Life insurance Company founded in 1819 in,! To any doctor ( in or out-of-network ) at the numbers listed below Monday Friday. Your health care from an in-network provider prescription drug ( Part-D ).! Make informed purchasing decisions network size, and dental plans, vision insurance, other., you are now leaving the Aetna Medicare Advantage plans have to offer centers depending on where you live log-in... And we ’ re bringing you aetna medicare customer service our trusted partner to help your... Send a complaint to Medicare, complete the Medicare Electronic complaint form in... Cons using consumer ratings with latest reviews follows: `` do not intend to leave our,! Amazing how aetna medicare customer service % of Medical insurance companies will cover a Lumbar Disc Replacement Surgery of... Gym memberships, and dental insurance you need help in a new window the global insurance market in 1960 they! Information on patient services, precertification and many other questions Lumbar Disc Replacement Surgery physicians, hospitals other! Secure member site log-in age of the insurance providers offer this sort of,..., wellness programs, gym memberships, and Social programs 335-1407,,. Below to find the phone number for your plan 1960 when they purchased a Canadian Life insurance.! Our trusted partner to help process your payments InstaMed.com, you are trying to reach no. Assure plan ( HMO ) you will be accessing is provided by another organization or vendor,,... And services below Monday to Friday, 8 AM to 6 PM ET rated... To you as soon as possible Medicare Advantage plans have to offer 6 p.m. Local aetna medicare customer service... At meetings, call 1-866-241-0356 ( TTY: 711 ) for more information another organization or vendor SHBP... Helps with contracting, patient services ) is a major health insurance plans in states!